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Terms & Conditions

By using our website you signify your acceptance of our Terms and Conditions.  If you do not agree with any of the terms, please do not use our website or submit any personal information.


All payments made via The Nail website are processed through Paypal and are subject to their terms and conditions.  All goods remain the property of The Nail Base until full payment has been received and verified.


Prices are based in Pounds Sterling and are inclusive of VAT at a rate of 20%. Prices are per item unless otherwise stated for quantities shown.  All prices are subject to fluctuation due to factors beyond the Company’s control.


The Nail Base will endeavour to dispatch your order first class on the day of receipt. You will normally receive your order within 3-5 working days however any time or date given for delivery of the goods whether specified in the order or otherwise shall be taken as an estimate made by the Company in good faith, but shall not be binding as a term of the Contract otherwise. Time of delivery is not the essence for the purposes of the Contract and the Company will not be liable for any loss or damage sustained by the customer in the consequence of any failure to deliver within such time or date in consequence of the delay howsoever caused.


The Nail Base will have no liability to the Customer whatsoever in respect of incorrect storage, failure to observe the instructions or recommendations regarding the use of the goods.


The Nail Base is committed to protecting your privacy. Any information about you obtained through the ordering process will not be disclosed to third parties without your consent. We will only use the information we collect about you in accordance with the Data Protection Act 1998.


All rights are reserved. The copying or reproduction of any content or any product from The Nail website is strictly prohibited without prior consent.


In the unlikely event that you need to return anything to us, please read this returns policy carefully. Any returns must be made to us within seven days of you receiving your order from us. Refunds will only be given if the returned items are in the original condition that they were sent to you, i.e. unopened unused and show no damage. Please note that you will be responsible for both the postage and the goods you are returning and it is your responsibility to bear the costs of the same. We will not refund you for postage / courier costs. May we strongly recommend that any items returned to us are sent by registered post or courier service and with proof of delivery. We will not be held responsible for any losses made by the postal or courier service. In cases of loss of items by either of these services it will be up to you to make a claim against Royal Mail or the courier .

It is also your responsibility to ensure that the items you are returning are packaged securely and appropriately. We will not take any responsibility for any products damaged in the post that have been badly packaged.